Effective Date of Current Policy:
February 1, 2016
Last Updated Date of Current Policy:
February 1, 2016
Terms and Conditions
(the “Terms”). The term
“Tommy John,” “we,” and
“us” includes Tommy John, Inc. and our affiliates and
- use, and
information we obtain through the Site. All other terms not defined herein
will have the meanings set forth in the Terms.
means information that alone or when in combination with other information
may be used to readily identify, contact, or locate you, such as: name,
address, email address, or phone number. We do not consider Personal
Information to include information that has been anonymized so that it
does not allow a third party to easily identify a specific individual. We
may also collect Personal Information in connection with surveys (as
described below). We do not collect Personal Information from you unless
you voluntarily provide it to us.
means information that does not identify any individual, including without
limitation IP type, IP host address, ISP address, cookie IDs and segment
IDs associated with cookie IDs, pages viewed and/or search terms entered,
browser type, operating system, duration and frequency of visits,
anonymous usage statistics including frequency of messaging and
interaction with other users, clickstream data other log file data, or
social analytics and tracking measurements. On mobile devices, we may also
collect device type, make and model, operating system, carrier, user ID,
similar device IDs, and information about the apps you use.
THE SITE COLLECTS YOUR INFORMATION
We collect Personal Information when you choose to provide it to us
including when you:
- register to use the Site;
- use the Site; and
- communicate with us
We also collect Non-Personal Information, by using cookies, pixels, server
logs, and other similar technology as you use the Site. Please note that
we may use third party service providers to help operate the Site and
these third party service providers will collect Non-Personal Information
from our Site as well.
Personal Information Collection.
When you purchase from Tommy John, you must provide us with Personal
Information, such as your name, email address, and address.
Using the Site.
We collect information you post through the Site. For example, when you
interact with other users or the Site by posting a review or other
materials, the Site will collect the information you provide in such
submissions, including any Personal Information. If you choose to submit
content to any public area of the Site, such content will be considered
“public” and will not be subject to the privacy protections set forth
When you make payments through the Site, you may need to provide Personal
Information to our third-party service providers, such as your credit card
Communications with Us.
We may also collect Personal Information from you when you choose to
communicate with us. For example, you may choose to send us Personal
Information in an email to us, when signing up for an account, newsletter
or other service. By providing your email address to us, you expressly
consent to receive emails from us. We may use email to communicate with
you, to send information that you have requested or to send information
about other products or services developed or provided by us or our
partners, provided that, we will not give your email address to another
party to promote their products or services directly to you without your
consent. If you contact us, we may keep a record of that correspondence.
From time to time, we may contact you to participate in online surveys. If
you do decide to participate, you may be asked to provide certain
information which may include Personal Information. All information
collected from your participation in our surveys is provided by you
voluntarily. We may use such information to improve our products, Site
and/or services and in any manner consistent with the policies provided
Cookies, Automatic Data Collection, and Related Technologies.
The Site collects and stores information that is generated automatically
as you use it, including your preferences and anonymous usage statistics.
When you visit the Site, we and our third-party service providers receive
and record information on our server logs from your browser, including
your IP address, and from cookies, pixels and similar technology. Cookies
are small text files placed in visitors’ computer browsers to store their
preferences. Most browsers allow you to block and delete cookies. However,
if you do that, the Site may not work properly.
A pixel is a piece of code embedded on the Site that collects information
about users’ engagement on that web page. The use of a pixel allows us to
record, for example, that a user has visited a particular web page or
clicked on a particular advertisement.
By using the Site, you are authorizing us to gather, parse, and retain
data related to the provision of the Site.
As noted above, you may stop or restrict the placement of cookies on your
computer or remove them from your browser by adjusting your web browser
preferences. Please note that cookie-based opt-outs are not effective on
mobile applications. However, on many mobile devices, application users
may opt out of certain mobile ads via their device settings.
The online advertising industry also provides websites from which you may
opt-out of receiving targeted ads from our data partners and our other
advertising partners that participate in self-regulatory programs. You can
access these, and also learn more about targeted advertising and consumer
choice and privacy, at
You can also choose not to be included in Google Analytics
To be clear, whether you are using our opt-out or an online industry
opt-out, these cookie-based opt-outs must be performed on each device
and browser that you wish to have opted-out.
For example, if you have opted out on your computer browser, that opt-out
will not be effective on your mobile device. You must separately opt out
on each device.
Please note that we do not respond to or honor “do not track” (a/k/a/ DNT)
signals or similar mechanisms transmitted by web browsers.
If you receive an unwanted email from us, you can use the unsubscribe link
found at the bottom of the email to opt out of receiving future emails. We
will process your request within a reasonable time after receipt. We are
not responsible for removing your personal information from the lists of
any third party who has previously been provided with your information in
accordance with this policy.
HOW TOMMY JOHN USES YOUR INFORMATION
We use Personal Information to
- facilitate and improve our services; and
- communicate with you.
We may use aggregate information for any purpose, including for marketing
Internal and Service-Related Usage.
We use information, including Personal Information, for internal and
service-related purposes only and may provide it to third parties to allow
us to facilitate the Site. We may use and retain any data we collect to
provide and improve our services. We may also use such data to help us
deliver targeted advertising to consumers, to analyze interactions with
and performance of our Site, measure the effectiveness of advertising on
behalf of our advertising partners, and to identify the audience most
likely to respond to an advertisement. We may also use data from third
parties (such as data vendors) pursuant to their own privacy policies, and
provide access to or share non-personally identifiable information with
any number of third parties, including but not limited to business
partners, affiliates and advertising clients. Similarly, we may enhance
the non-personally identifiable information collected via our Site with
such information collected from our business partners. We believe that the
use of such information is helpful to providing users with better
services. However, if you would like to opt-out of these interest-based
advertisements, please follow the opt-out process described below under
We may send email to the email address you provide to us to verify your
account and for informational and operational purposes, such as account
management, customer service, or system maintenance.
We may use information, including Personal Information, to facilitate
transmittal of information that may be useful, relevant, valuable or
otherwise of interest to you.
Non-Personal Information and Aggregate Data.
We may use Non-Personal Information as well as any anonymized and
aggregated data collected through the Site for any purpose. These uses may
include but are not limited to analyzing interactions with and performance
of the Site, enabling us to improve our Site and services, and sharing
such information with our business partners, affiliates, or any other
third party. Similarly, we may enhance any such Non-Personal Information
collected via our Site with other non-personal information collected from
our business partners.
TOMMY JOHN MAY DISCLOSE YOUR INFORMATION
We may share your information:
- with our third-party service providers;
- to comply with legal obligations;
- to protect and defend our rights and property; and
- with your permission.
We do not rent, sell, or share Personal Information about you with other
people or nonaffiliated companies for their direct marketing purposes,
unless we have your permission.
We Use Vendors and Service Providers.
We may share any information we receive with vendors and service providers
retained in connection with the provision of the Site.
Displaying to Other Users.
The content you post to the Site may be displayed on the Site. Other users
of the Site may be able to see some information about you, such as your
name if you submit a review. We are not responsible for privacy practices
of the other users who will view and use the posted information.
We may allow access to other data collected by the Site to facilitate
transmittal of information that may be useful, relevant, valuable or
otherwise of interest to you.
As Required By Law and Similar Disclosures.
We may access, preserve, and disclose your Personal Information, other
account information, and content if we believe doing so is required or
appropriate to: comply with law enforcement requests and legal process,
such as a court order or subpoena; respond to your requests; or protect
yours’, ours’ or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers.
If we are involved in a merger, acquisition, financing due diligence,
reorganization, bankruptcy, receivership, sale of company assets, or
transition of service to another provider, then your information may be
sold or transferred as part of such a transaction as permitted by law
and/or contract. The use of your Personal Information following any of the
foregoing events should be governed by the provisions of this Privacy
Policy in effect at the time such Personal Information was collected.
We may also disclose your Personal Information with your permission.
THIRD PARTY SITES AND SOCIAL MEDIA PLATFORMS
The Site may contain links to other websites and other websites may
reference or link to our Site. These other domains and websites are not
controlled by us. We encourage our users to read the privacy policies of
each and every website and application that they interact with. We do not
endorse, screen or approve, and are not responsible for the privacy
practices or content of such other websites or applications. Visiting
these other websites or applications is at your own risk.
The Site also contains links and interactive features with various social
media platforms. If you already use these platforms, their cookies may be
set on your device when using our Site. You should be aware that Personal
Information which you voluntarily include and transmit online in
a publicly accessible blog, chat room, social media platform or otherwise
online, or that you share in an open forum may be viewed and used by
others without any restrictions. We are unable to control such uses of
your information when interacting with a social media platform, and by
using such services you assume the risk that the Personal Information
provided by you may be viewed and used by third parties for any number of
SECURITY OF YOUR INFORMATION
We take steps to ensure that your information is treated securely and in
guaranteed to be 100% secure, and we cannot ensure or warrant the security
of any information you provide to us. We do not accept liability for
By using the Site or providing Personal Information to us, you agree that
we may communicate with you electronically regarding security, privacy,
and administrative issues relating to your use of the Site. If we learn of
a security system’s breach, we may attempt to notify you electronically by
posting a notice on the Site or sending an e-mail to you. You may have
a legal right to receive this notice in writing. To receive free written
notice of a security breach (or to withdraw your consent from receiving
electronic notice), please notify us at
We do not knowingly collect information from children under 13 and we do
not want it. We will take steps to delete it if we learn we have collected
We do not knowingly collect, maintain, or use Personal Information from
children under 13 years of age, and no part of the Site is directed to
children under the age of 13. If you learn that your child has provided us
with Personal Information without your consent, you may alert us at
If we learn that we have collected any Personal
Information from children under 13, we will promptly take steps to delete
such information and terminate the child’s account.
By using the Site, you will transfer data to the United States.
By choosing to visit the Site or otherwise provide information to us, you
agree that any dispute over privacy or the terms contained in this Privacy
Policy will be governed by the law of the State of New York and the
adjudication of any disputes arising in connection with Tommy John or the
Site will be in accordance with the
If you are visiting from the European Union or other regions with laws
governing data collection and use, please note that you are agreeing to
the transfer of your information to the United States and processing
globally. By providing your information you consent to any transfer and
processing in accordance with this Policy.
UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION
If you would like to update or correct any information that you have
provided to us through your use of the Site or otherwise, or if you have
continue to visit this Site and use the services made available to you
after such changes have been made, you hereby provide your consent to the
the revised version will be effective when it is posted. If you are
concerned about how your information is used, bookmark this page and read
New Uses of Personal Information.
From time to time, we may desire to use Personal Information for uses not
regarding previously collected Personal Information in a way that would be
materially less restrictive than stated in the version of this Privacy
Policy in effect at the time we collected the information, we will make
reasonable efforts to provide notice and obtain consent to any such uses
as may be required by law.
Tommy John, Inc.
100 Broadway, 11th Floor, New York, NY 10005