Our Shipping Policy
US orders* totaling $50+ (before shipping)
receive FREE standard shipping. For all other shipping information please
see our:
All orders will ship within two business days, except during holiday
periods. Please allow up to 24 hours after your receive your shipment
notification email for tracking information to appear on the mail carrier
website. Order Total includes product costs and all discounts and credits
before shipping fees.
*Continental US only
Our Standard Return and Exchange Policy
We require that you contact us before sending anything back for a refund
or an exchange. Please e-mail
support@tommyjohn.com or call us at
800-708-3490 with your order number.
Returns / Exchanges must be made within 30 days of the delivery of your
purchase.
All items must be in unworn condition with hangtags attached and in
original packaging. For the good of all our customers, we cannot accept
back products that have been worn.
For any authorized return or exchange, we’ll cover the return shipping for
packages being shipped from the lower 48 states. You'll get a prepaid
label from our Support Team by email once you contact us.
Read more about our Return and Exchange Policy